Customer Care

I have not received a payment. When will I be paid?

Once your Reward + Donation has passed into the confirmed stage, we’ll automatically send any confirmed Reward + Donation you have earned the fifth day of each month. You can view when your next payment will be available on your My Reward + Donation page.

If you are using the Shopping Assistant, your pending purchases are listed as the Reward + Donation earned amount.

Do you have less than the minimum in your account? Don’t worry, just keep shopping! You never lose the Reward + Donation you’ve already accumulated, and we’ll send it to you as soon as you hit your minimum.

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Download the Shopping Assistant

Convenient reminders that earning Reward + Donation is just a few clicks away.